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Notice of Non-Discrimination

Discrimination is against the law. MoreCare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. MoreCare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

MoreCare provides:

  • Free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, please contact Member Services at MoreCare: Phone: 1-844-480-8528 toll free / 711 (TDD/TTY).

If you believe that MoreCare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

MoreCare Civil Rights Coordinator
Attn: Compliance Dept.
P.O. Box 21994, Eagan, MN 55121
Phone: 844 480-8528 (toll-free) / 711 (TDD/TTY).
Email: Civilrightscoordinator@morecareIL.com

You can file a grievance by mail, telephone, or email. If you need help filing a grievance, the MoreCare Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue,
SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

MoreCare is an HMO with a Medicare contract. Enrollment in MoreCare depends on contract renewal.
H2678_2000-0082_C 1.v.08092019
ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-844-480-8528 (TTY: 711).

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-844-480-8528 (TTY: 711).

UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer
1-844-480-8528(TTY: 711).

注意:如果您使用繁體中文, 您可以免費獲得語言援助服務。請致電 1-844-480-8528 (TTY: 711)。
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-844-480-8528 (TTY: 711) 번으로 전화해 주십시오.
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-844-480-8528 (TTY: 711).

1-844-480-8528 (TTY: 711) ملحوظة : إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان . اتصل برقم رقم هاتف الصم والبكم
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-844-480-8528 (телетайп: 711).

સુચના: જો તમે ગુજરાતી બોલતા હો, તો નન:શુલક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-844-480-8528 (TTY: 711).

خربدار : اگر آپ اردو بول ت ہ ںی، تو آپ کو زبان کی مدد کی خدمات مفت م ںی دستیاب ہ ںی ۔ کال کریں 1-877-774-8592 (TDD/TTY: 711)

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-844-480-8528 (TTY: 711).

ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-844-480-8528(TTY: 711).

ध्यान दें: यदद आप दह िंदी बोलते ैं तो आपके ललए मुफ्त में भाषा स ायता सेवाहएिं उपलब्ध ैं। 1-844-480-8528 (TTY: 711) पर कॉल करें।

ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-844-480-8528 (ATS : 711).

ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 1-844-480-8528 (TTY: 711).

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-844-480-8528 (TTY: 711).

Click the link below to download the Notice of Non-Discrimination forms.

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