MoreCare is actively monitoring the coronavirus situation and coordinating with public health authorities in Cook County. We have plans in place to keep our members, employees and provider partners safe, and as the situation evolves, we will adjust our policies to ensure access to essential care.
The situation involving the outbreak of COVID-19 is rapidly evolving, and we are implementing the following measures:
If you or someone close to you has a fever, cough or shortness of breath or believe they’ve been exposed to the virus, please contact your MoreCare primary care provider (PCP) and ask for assistance. If you’re experiencing symptoms, please be sure to contact your provider before going to your appointment or an emergency room—this will help reduce the risk of spreading the virus to your care team or the community.
The health and well-being of our members is MoreCare’s number one focus. Seniors and people with underlying chronic conditions are most at risk for coronavirus. MoreCare recommends our members follow the below guidelines on social distancing from the CDC and IL Department of Public Health in order to protect themselves and their loved ones.
Wash your hands often. The best way to do so is:
If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
You can also contact the Illinois Department of Public Health at 800-889-3931 for more information or if you are experiencing symptoms.